Proudly located in beautiful Phoenix, Arizona!
Who We Are
We are a 100% American-owned and operated company, with all our technicians living and working right here in the United States.
When you call us, you’re speaking with real American IT professionals—not outsourced support. We understand your concerns, respect your privacy, and are here to help.
What We Do
We provide Remote Login IT services and ongoing computer care to keep your PC secure, optimized, and running like new.
With our help, your computer stays fast, protected, and hassle-free—just like the day you got it!
We provide Remote Login IT services and ongoing computer care to keep your PC secure, optimized, and running like new.
With our help, your computer stays fast, protected, and hassle-free—just like the day you got it!
Our Hours
📅 Monday – Friday
⏰ 8:00 AM – 5:00 PM MST
Need assistance? Give us a call during business hours, and we’ll be happy to help!
Where We’re Located
We’re based in Phoenix, Arizona, and provide remote IT services to customers across the United States.
⏰ Time Zone: Mountain Standard Time (MST)
Since we operate remotely, we can assist you no matter where you are in the country!
Why We Do This
Keeping your computer safe, secure, and running fast has become more complicated than ever.
🔹 Scams, viruses, and tech issues appear daily, targeting people who aren’t familiar with them.
🔹 Microsoft and other tech companies expect everyday users to keep up with constant updates and security changes—but that’s not realistic.
🔹 Traditional PC repair is expensive, inconvenient, and often unnecessary.
That’s where we come in.
Instead of charging exorbitant fees for one-time fixes, we offer affordable, long-term protection and maintenance through remote connection and automated tools.
🔹 One low, yearly fee—no hidden costs.
🔹 We keep your PC fast and secure—without you lifting a finger.
🔹 With a single phone call, we can check that suspicious email or pop-up for you.
Technology shouldn’t be a hassle. We make it simple, stress-free, and affordable.
How It Works
We use secure remote connection software to safely connect to your computer and fix issues no matter where you live in the United States.
🔹 No need to bring your computer anywhere.
🔹 No complicated steps—just a simple, secure connection.
🔹 All you need is an internet connection, and we handle the rest!
With our remote support, help is always just a phone call away.
Our Data Collection Policy
Unlike many other companies, we respect your privacy and never collect, harvest, or sell your data.
We only retain:
🔹 Your contact information – So we can assist you in the future.
🔹 Basic details about your devices and past work – To provide better service if you need help again.
🔒 That’s it. No tracking. No selling. Just honest service.
📜 For full details, you can read our Privacy Policy on our Legal page.
Our No-Nonsense Policy
We treat our customers with respect and expect the same in return.
🔹 Our employees have the right to end a call if a customer is being abusive, disrespectful, or using inappropriate language.
🔹 We’re here to help you, and we ask that you treat our team with the same courtesy you’d expect in return.
Thank you for being kind and respectful—we’re happy to assist you!
COMPANY "CARRY" POLICY
At PCRepair.us, we proudly support the Second Amendment and respect the rights of our employees to lawfully carry personal firearms while on company property.
🔹 We do not discourage employees from carrying holstered, personal firearms in accordance with Arizona state laws.
🔹 We offer a monthly paid "Range Day" for employees who choose to participate, promoting firearm safety, proficiency, and responsible ownership.
We believe in individual rights, personal responsibility, and fostering a workplace that respects lawful self-defense.
COMPANY CERTIFICATION POLICY
Certain certifications are mandatory for employment at PCRepair.us to ensure the highest level of expertise and security for our clients.
Required Certifications:
🔹 CompTIA A+
🔹 CompTIA Security+
🔹 CompTIA Network+
We recognize that talent and team fit are just as important as certifications. For qualified candidates, we are willing to cover the cost of certification for individuals who demonstrate both technical potential and the ability to mesh well with our team.
Our goal is to build a team of skilled, security-conscious professionals who thrive in a collaborative, high-trust environment.
COMPANY HIRING POLICY
At PCRepair.us, we value real-world skill, knowledge, and problem-solving ability over formal degrees.
What to Expect When Applying:
🔹 We prioritize hands-on experience and technical expertise.
🔹 All applicants will complete a skills-based test relevant to the work they’ll be doing.
🔹 Problem-solving ability is key—we look for people who can think on their feet and troubleshoot effectively.
If you're skilled, passionate about IT, and ready to solve real problems, we’d love to hear from you!
EMPLOYEE BONUS POLICY
At PCRepair.us, we believe that hard work should be recognized and rewarded.
🔹 Employees who exceed their daily service quota are eligible for performance-based bonuses.
🔹 We value efficiency, dedication, and going the extra mile—and we make sure it pays off.
Your effort doesn’t go unnoticed here—exceptional work is truly rewarded.