Who We Are

We are a 100% American-owned and operated company, with all our technicians living and working right here in the United States.

When you call us, you’re speaking with real American IT professionals, not outsourced support. We understand your concerns, respect your privacy, and are here to help.

What We Do

We provide Remote Login IT services and ongoing computer care to keep your PC secure, optimized, and running like new.

With our help, your computer stays fast, protected, and hassle-free—just like the day you got it!

 

Our Hours

📅 Monday – Friday
9:00 AM – 5:00 PM EST

Need assistance? Give us a call during business hours, and we’ll be happy to help!

Where We’re Located

We’re based in Pennsylvania, and provide remote IT services to customers across the United States.

Time Zone: Eastern Standard Time (EST)

Since we operate remotely, we can assist you no matter where you are in the country!

Why We Do This

Keeping your computer safe, secure, and running fast has become more complicated than ever.

🔹 Scams, viruses, and tech issues appear daily, targeting people who aren’t familiar with them.
🔹 Microsoft and other tech companies expect everyday users to keep up with constant updates and security changes, but that’s not realistic.
🔹 Traditional PC repair is expensive, inconvenient, and often unnecessary.

That’s where we come in.

Instead of charging exorbitant fees for one-time fixes, we offer affordable, long-term protection and maintenance through remote connection and automated tools.

🔹 One low, yearly fee with no hidden costs.
🔹 We keep your PC fast and secure without you lifting a finger.
🔹 With a single phone call, we can check that suspicious email or pop-up for you.

Technology shouldn’t be a hassle. We make it simple, stress-free, and affordable.

How It Works

We use secure remote connection software to safely connect to your computer and fix issues no matter where you live in the United States.

🔹 No need to bring your computer anywhere.
🔹 No complicated steps, just a simple, secure connection.
🔹 All you need is an internet connection, and we handle the rest!

With our remote support, help is always just a phone call away.

Our Data Collection Policy

 

Unlike many other companies, we respect your privacy and never sell your data.

We only retain:
🔹 Your contact information so we can assist you in the future.
🔹 Basic details about your devices and past work to provide better service if you need help again.

 That’s it. No tracking. No selling. Just honest service.

 For full details, you can read our Privacy Policy on our Legal page.

Our No-Nonsense Policy

 

We treat our customers with respect and expect the same in return.

🔹 Our employees have the right to end a call if a customer is being abusive, disrespectful, or using inappropriate language.
🔹 We’re here to help you, and we ask that you treat our team with the same courtesy you’d expect in return.

Thank you for being kind and respectful, we’re happy to assist you!

COMPANY HIRING POLICY

At PCRepair.us, we value real-world skill, knowledge, and problem-solving ability just as much as formal degrees.

What to Expect When Applying:

🔹 We prioritize hands-on experience and technical expertise.
🔹 All applicants will complete a skills-based test relevant to the work they’ll be doing.
🔹 Problem-solving ability is key, we look for people who can think on their feet and troubleshoot effectively
🔹 Please be prepared for an extensive background check.

If you're skilled, passionate about IT, and ready to solve real problems, we’d love to hear from you!